Privacy Policy – PremiumPatches.com

PremiumPatches.com (“we,” “us,” or “our”) is dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website, you agree to the terms of this Privacy Policy.

Premium Patches

1. Orders

When placing an order, customers are required to provide certain personal information, including:

– Contact details (such as name, shipping address, and email address)

– Financial information (such as credit card number and expiration date)

This information is used for billing, order fulfillment, and customer support. If we encounter any issues while processing an order, we will use your contact information to get in touch with you promptly.

Use of the Site & Prohibitions

The Site allows you to shop and make purchases online. However, you are prohibited from:

– Using the site if you cannot form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from our site.

– Mining or collecting information about users’ personal data.

– Manipulating product prices or interfering with the website’s operation.

– Taking any action that may damage or interfere with the rating system.

To complete sign-up, you must provide your full legal name, address, valid email, and other requested information. You must be at least 18 years old, responsible for keeping your password secure, and accountable for all activities under your account. Transmission of worms, viruses, or malicious code is strictly prohibited.

2. Emails & Catalogs

We never sell or rent your email address, mailing address, or other personally identifiable information to third parties.

If you subscribe to our catalogs or newsletters, we will only use your email to provide updates, promotions, and product information relevant to PremiumPatches.com.

3. Choice / Opt-Out

If at any time you no longer wish to receive promotional emails from us, you may opt out by clicking the Unsubscribe link included in the email.

4. Colors

Unless otherwise specified, all colors are matched as closely as possible to your original artwork. Because many of our products are handmade or hand-colored, slight variations in dye and color lots may occur.

For an exact color match, we use the Pantone® Matching System Formula Guide for coated colors. An additional charge of $15.00 per color will apply for exact Pantone matching.

Please note: Due to differences in monitor calibration, the colors displayed on your screen may differ from those in the Pantone® guide. We always match colors to the printed Pantone® guide, which is also reflected in the final art proof.

5. Cookies

Cookies are small data files stored on a user’s hard drive. They do not contain personally identifiable information.

We use cookies to:
– Maintain your shopping cart
– Track preferences and improve user experience
– Deliver relevant advertising via third-party vendors

Third-party vendors, including Google, use cookies to serve ads based on prior visits to our site.
– You may opt out of Google’s use of cookies by visiting the Google Ads opt-out page.
– You may also opt out of other vendors’ cookies (such as Teracent) through their respective opt-out pages.

If you disable cookies, you may still use our site, but some features may be limited.

6. Security

We take industry-standard precautions to safeguard your personal information.

– Sensitive information (like credit card details) submitted through our site is encrypted and protected using SSL (Secure Sockets Layer) technology.
– We also protect your data offline, ensuring that only authorized employees with specific responsibilities (e.g., billing or customer service) have access to personally identifiable information.

7. Correction / Updating Personal Information

If your personal information changes, or if you wish to have your data removed from our system, you can request an update by contacting us at:

📧 info@premiumpatches.com

We will make every effort to update or remove your information promptly.

8. Notification of Changes

Any significant changes to this Privacy Policy will be reflected on this page. If we make material changes to how we use your personal information, we will update this statement accordingly.

You may always reach out with concerns or questions about our privacy practices by emailing us with “Privacy Policy” in the subject line. We strive to respond to all inquiries within five (5) business days.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

– Email: info@premiumpatches.com
– Phone: +1 307 427 2874

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