Terms & Conditions – PremiumPatches.com

Premium Patches

Introduction

This Agreement contains the complete terms and conditions that apply to you in joining, buying, bidding, and all other actions you take on our website. By using or shopping from this Website, you agree to be bound by its terms of use and comply accordingly.

This Agreement describes and encompasses the entire agreement between Premium Patches (“the Seller”) and you (“the Purchaser”), and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Site, products, content, and software provided by or through the Site.

Amendments to this Agreement can be made and effected by us from time to time without specific notice. The Agreement posted on our website reflects the latest version, and you should carefully review these terms before using our site.

Use of the Site & Prohibitions

The Site allows you to shop and make purchases online. However, you are prohibited from:

– Using the site if you cannot form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from our site.

– Mining or collecting information about users’ personal data.

– Manipulating product prices or interfering with the website’s operation.

– Taking any action that may damage or interfere with the rating system.

To complete sign-up, you must provide your full legal name, address, valid email, and other requested information. You must be at least 18 years old, responsible for keeping your password secure, and accountable for all activities under your account. Transmission of worms, viruses, or malicious code is strictly prohibited.

Payments and Processing of Invoices

Premium Patches reserves the right to set payment terms. Unless agreed otherwise, payments must be received before order acceptance. Accepted forms of payment include credit card, PayPal, or electronic check.

Invoices are due within the stated period. Production for custom orders will not begin until invoices are paid. Orders may be invoiced separately.

We may cancel or deny orders at our discretion. We are not responsible for pricing errors or typographical errors and reserve the right to cancel orders arising from such errors.

For overdue invoices (non-consumer purchases), a late penalty of 1% per month (or the maximum legal rate, whichever is less) will apply.

Refund Policy

  • Stock (non-custom) products may be returned within 30 days for a full refund (excluding shipping).
    • Custom products are handmade, and slight variations are expected (5% or less). These are considered normal and acceptable.
    • Defective merchandise must be reported within 7 days of receipt.

    Refunds require goods to be returned for inspection. If defects exceed 6%, we will issue a refund or remake the products at no cost. If products fall within the 5% margin of variation, we will return them to you, with shipping charges applied.

Cancellation Policy

    • Non-rush orders may be canceled before production begins.
      • Rush orders cannot be canceled.
      • Once mold/setup work begins, related costs will be deducted from your refund.
      • Fully manufactured custom orders are non-refundable.

    Cancellation Fee: Orders paid by credit card incur a 5% cancellation fee. Payments made by check or money order are exempt.

Risk of Loss

All items are shipped under a shipment contract. Title and risk of loss pass to you upon delivery to the carrier.

Product Pricing & Descriptions

List Prices represent suggested retail, manufacturer’s pricing, or comparable industry estimates. We do not guarantee descriptions or prices are error-free. In cases of mispricing, we may cancel or adjust orders.

If a product is not as described, your sole remedy is to return it in unused condition.

Acknowledgment of Rights

By using our website, you confirm ownership or proper licensing of any artwork, logos, or trademarks submitted for reproduction.

You release and indemnify Premium Patches from all claims or damages related to the use of submitted artwork.

You agree not to copy, modify, adapt, or reverse-engineer any software, services, or content from our site.

Editing, Deleting, and Modification

We may edit or update these Terms & Conditions at any time by posting the changes on our site. Your continued use of the site constitutes acceptance.

Fraud

Fraudulent activities are monitored. If detected, Premium Patches will take legal action, and you will be liable for all costs and damages.

Warranty Disclaimer & Limitation of Liability

  • We are not liable for indirect, special, or consequential damages, including lost profits or data.
    • Our liability is capped at the lesser of USD $2,000 or the purchase amount paid.
    • No warranties (express or implied) are provided regarding merchantability, fitness for purpose, or non-infringement.
    • Our site is provided “as is” and “as available.”

Delays in Order Delivery

Premium Patches is not responsible for delays caused by:
• Customs inspections of international shipments.
• Shipping carrier delays, including weather, wars, or changes in international laws.
• Customer-requested changes (design, quantity, pre-production samples, etc.).

We are only responsible for delays before goods are handed to the carrier.

Confidentiality

All customer information is confidential and proprietary to Premium Patches. You agree not to share, distribute, or exploit confidential data.

Non-Waiver

Failure by Premium Patches to enforce any provision does not constitute a waiver. All terms remain enforceable.

Miscellaneous

  • This Agreement is governed by the laws of the USA.
    • Disputes are subject to the exclusive jurisdiction of the courts of Illinois.
    • Your rights cannot be transferred without written consent. We may assign this Agreement at any time.
    • If any provision is found unenforceable, the remaining provisions remain in effect.

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